Turn the device on with its own power button not the button on the remote. Wait several minutes after doing the reboot then try.
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Ensure that the remote control is being used no closer than 3 feet and no further than 10 feet away from the unit.
Sony bravia android tv remote not working. Plug it into an electrical outlet that you know is working. Checking items of the remote control common note. A 2015 android tvs.
Type a touchpad remote control that supports voice recognition b 2016 android tvs or later. It works on another tv. How to add or remove a google account on sony s android tv if voice recognition does not work even when you use a remote control that supports the voice recognition function check the following items.
Because each of these steps represents a possible solution check the function of the remote control after completing each step. Before the touchpad remote control can be used it needs to be paired with the tv. Pair the remote control with your tv.
Make sure none of the remote buttons are jammed. The remote may not work temporarily due to poor contact of the battery or static electricity. Checking items of the remote control common note.
Like other bluetooth devices the bluetooth connection between the touchpad remote control and the tv is susceptible to interference or loss of connection. I cannot use voice search function only for android tv firmware update issues. Whether it was supplied with the tv or not will determine how you pair it.
Some buttons cannot be used directly after a reboot. Because each of these steps represents a possible solution check the function of the remote control after completing each step. If your questions aren t covered in this guide please enter your query in the search bar on the main sony support website.
Make sure none of the remote buttons are jammed. Make sure that the device you are trying to control is working. An internet connection is necessary to use voice recognition.
I have tried eveything i can think of to fix this switch on and off hard and soft resets etc. The original sony remote will not work. Unlike the infrared ir remote supplied with the tv the touchpad remote control uses the bluetooth wireless feature to connect to the tv.
The remote may not work temporarily due to poor contact of the battery or static electricity. Type b remote control that supports voice recognition if voice recognition does not work even when you use a remote control that supports the voice recognition function check the following items. View picture of the touchpad remote control.
My tv has stopped responding to the remote. After doing a reboot why does the android tv not respond to certain remote buttons. Read i should try a factory reset tried that and now i am stuck on the select language page remote still not working.
For android tv refer to the faq below. To find out how to add or remove google account refer to the following. Top tip our quick recommended solution.
Select the appropriate link below to set up the remote.
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